Using Tiered Feedback in a large College Classroom

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Lindsay Masland discusses a tiered feedback system she uses to provide feedback to a large class.


The last thing I'll say that I do related to feedback is that I use a tiered feedback system. So for every assignment that they do; every single person in my class, and I have a hundred of them at a time. They get rubric feedback which is just built into our learning management system, we use Moodle. So I use their rubric feature so I can go through and just click and that get some some quantitative feedback we also have areas where I can type in you know little, short qualitative feedback and have a nice reference document of common problems so it's not really that time intensive for me to cut and paste so everybody gets that and that's called level one feedback.

After they get that feedback they know that if they don't know how to get better given the quantitative and the qualitative level one feedback. All they have to do to me is say “hey Dr. Masland, I want level two” and that's available for all assignments what level two is, is I open up their assignment whatever it is in like word and I annotate it using the comment feature so I go line by line this did get you points here this didn't get you points here I would change this next time to give them that really detailed feedback. The benefit of doing that is, honestly I'd rather always give that much detailed feedback for every student but I have a hundred of them it's not possible. So what this does is it matches my level of effort to the students who actually want that feedback. They said “yes, I want it and I will use it”. That's level two and then level three is after you get level two you still don't know then we come into the office we sit down we make a plan how are we going to do this different next time.

So I'll say, you know, 100 percent of my students get level one about twenty request level two each time twenty percent and maybe one or two request level three. So, I've found that to be a really good way to match my effort to their need and they feel that sense of agency and that they're getting to choose what their feedback looks like and they talk about that in my evaluations is something that's beneficial to them.